A good computer tech is hard to find…especially when problems happen in the evening or weekends!
Even with a savvy teenager living in the house, Lynn has been handling our computer needs for years. Successfully!
- Arlene Leib - www.lookpr.net
Even with a savvy teenager living in the house, Lynn has been handling our computer needs for years. Successfully!
- Arlene Leib - www.lookpr.net
Disaster Strikes Three Weeks Before Our Daughter's Bat Mitzvah...
My husband broke the news to me: "Your computer's hard drive crashed."
The next few weeks of event planning loomed ominously. We had bet wrong on the odds of our aging computer holding out until after the bat mitzvah at the end of May.
Fortunately for us, in mid-April I had called Lynn Thames when I realized that our external hard drive was full - triggering a malfunction in the back up system set up by a prior computer specialist. At the time, Lynn coached me over the phone on how to modify my settings and I ran a manual back up.
The worst case scenario - total data loss - didn't play out. My hard drive was kaput, but Lynn was able to retrieve data from the mid-April external hard drive back up. All I had to do, then, was reenter details from RSVPs and rewrite a month's worth of event planning documents.
In retrospect, we had a wonderful celebration. However, I learned the hard way that creating a fail-proof back up system should have been at the top of my 'to do' list. Today I use a system Lynn set up to back up continuously online and run daily incremental backups to my external hard drive. Hopefully, my tale of woe will inspire you to make sure your computer is disaster ready!
- Jessica Stein Diamond, Writer & Editor, jessica@jsteindiamond.net
Lynn has a wonderful ability to diagnose and resolve difficult problems and explain the resolution of them in language lay people can understand.
- Vic Haas, owner of Haas Business Valuation Services Inc.
- Vic Haas, owner of Haas Business Valuation Services Inc.
Lynn has been my computer consultant for years, and she's been outstanding in many respects.
First, and most important, she is extremely reliable. She understands well how frustrating it is when computer systems are down, and she responds rapidly address what's wrong.
Second, she is able to make technical issues understandable to the average person. She recognizes that I am not looking to become a technical genius, and explains things in a way that a business person or consumer can easily understand.
Third, she is terrific at finding solutions to problems. Lynn has corrected issues that even Dell's tech support team couldn't figure out. And she did so quickly and with an amazingly positive attitude.
Finding competent, experienced computer support is almost impossible these days. Lynn is a rare gem who will deliver that to you consistently, and she does so with a terrific attitude. She connects with people better than any tech consultant I've used (and better than most consultants in other fields, too!).
All of the above reasons are why I've consistently referred friends, family and business colleagues to Lynn for computer support and training. She's the best at what she does!”
- Dr. David Weiman, Weiman Consulting
First, and most important, she is extremely reliable. She understands well how frustrating it is when computer systems are down, and she responds rapidly address what's wrong.
Second, she is able to make technical issues understandable to the average person. She recognizes that I am not looking to become a technical genius, and explains things in a way that a business person or consumer can easily understand.
Third, she is terrific at finding solutions to problems. Lynn has corrected issues that even Dell's tech support team couldn't figure out. And she did so quickly and with an amazingly positive attitude.
Finding competent, experienced computer support is almost impossible these days. Lynn is a rare gem who will deliver that to you consistently, and she does so with a terrific attitude. She connects with people better than any tech consultant I've used (and better than most consultants in other fields, too!).
All of the above reasons are why I've consistently referred friends, family and business colleagues to Lynn for computer support and training. She's the best at what she does!”
- Dr. David Weiman, Weiman Consulting
